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Medical Collections

It's Your Money! You Deserve it!

You deserve to be paid.

At Lake Health Alliance, we understand that insurance billing is only part of the revenue process. 

“Patient healthcare costs – including both deductibles and out-of-pocket maximum payments – have increased by almost 30% percent since 2015.

The average deductible is $1,820 and the average out-of-pocket maximum cost is $4,400.

83% of Physician Practices under five practitioners said the slow payment of high-deductible plan patients are their top collection challenge, followed by the difficulties that practice staff have at communicating patient payment accountability (81%).

Source: Black Book™ 2017 Revenue Cycle Management Survey 

Which is why we’ve formed a strategic relationship with a leading medical collections group.  At Lake Health Alliance we understand that each case is different and our partners treat each claim as such.  They handle each and every case as an isolated circumstance which increases the collectability of each claim.  All files received are researched to insure we have the most current and up-to-date contact information available and then are advanced through our 3 phase collection process.

Lake Health Alliance believes that exceptional service and proven results are keys to a successful business relationship.

Which is why we’ve partnered with a leader in the debt recovery industry, who’s management has more than 60 years experience in the debt recovery industry.  We are confident they will surpass any competitors and will meet and exceed your expectations

For over eight years our partner has been providing superior debt recovery services to companies located all over America.

  • Professionally Trained Commercial and Consumer Collectors
  • Multilingual Collection Specialists
  • No Recovery No Fee Services
  • Nationwide Network of Attorneys
  • Superior Customer Service
  • Approval Is Required Prior To Any Settlement
  • Remittances are tailored according to your needs. We can remit at any frequency and by any method.

Their main focus is to assist our clients in reducing operating expenses, increase cash flow, and improve their customers’ experience.   Their results-driven reputation, strong financial track record, and proven results make our partner the right choice for any accounts receivable solution you have.

Remittance & Reporting

Keeping clients informed is vital to our company. We offer secure online access where our clients can login to review what is happening on each and every claim placed with our office. We also offer customized reports to fit the needs of each and every client. Reports can be sent in any format requested – for example: spreadsheet, Word document, or PDF. Reporting frequency and delivery method can also be customized.

Our partner offers a standard remittance policy but remittances cycles can be tailored according to your needs. We can remit at any frequency and by any method.

Their standard policy is:

Payment issued: All payments collected between the 1st and 15th of any month are processed on the 1st through the 5th of the following month. All payments collected between the 16th and 31st of any month are processed on the 16th through the 20th of the following month and mailed accordingly.

If they don’t recover your money, you owe absolutely nothing.

If they do collect you owe them the following:

  • 30% of the amount collected on accounts under 1 year in age.
  • 40% of the amount collected on accounts over 1 year in age.
  • 50% of the amount collected on accounts that require litigation.
  • 50% of the amount collected on accounts under $1000.00 in amount owed at time of placement.

TO PLACE A CLAIM FOR COLLECTION CLICK ON THE CLIENT AGREEMENT BUTTON BELOW.  WHEN ASKED WHO YOUR SERVICE REP IS, SELECT “JUSTIN GARRAND” FROM THE DROPDOWN.   ONLY 1 AGREEMENT IS NEEDED, EVEN IF PLACING MULTIPLE ACCOUNTS.

IF YOU HAVE MULTIPLE ACCOUNTS TO SUBMIT FOR COLLECTIONS, PUSH THE BUTTON BELOW TO DOWNLOAD THE CLAIM FORM.  ONCE FINISHED, EMAIL THE COMPLETED FORM TO: SUPPORT@LAKEHEALTHALLIANCE.COM 

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